Shining a bright light into the dark corners of the shadow-world of literary scams, schemes, and pitfalls. Also providing advice for writers and industry news and commentary. Writer Beware is sponsored by the Science Fiction and Fantasy Writers of America, Inc.

June 16, 2016

Tate Publishing & Enterprises Slapped with $1.7 Million Lawsuit, Department of Labor Investigation

Posted by Victoria Strauss for Writer Beware

Since putting this post online, I've received dozens of questions about whether there's a class action lawsuit against Tate. To my knowledge, the answer currently is no. I don't think that's the best option, anyway, because given all the complaints by authors and staff of non-payment, I'm guessing that Tate has few resources to tap for reparations.

Instead, I'd strongly encourage authors to file complaints with the Oklahoma Attorney General's Office and with the FBI. Individual complaints don't usually spur action, but a volume of them may, especially if they are received over a short period of time. The Oklahoma AG has already received a lot of complaints about Tate.

File a complaint with the Consumer Protection Division of the Oklahoma Attorney General's Office

Contact the FBI field office in Oklahoma City


This is a developing situation; see the updates at the bottom of this post.

Readers of this blog may be familiar with Tate Publishing & Enterprises--an Oklahoma-based publisher that describes itself as "a Christian-based, family-owned, mainline publishing organization with a mission to discover and market unknown authors."

Tate takes pains to depict itself as a selective traditional publisher that accepts "only a single-digit percentage of authors who submitted manuscripts for publication" (a claim that's a little hard to credit from a publisher that, if Amazon is to be believed, pumped out 3,000 titles in 2015). In fact, authors must pay nearly $4,000 to publish with Tate, with even more due if they choose to buy any of Tate's array of extras, such as "personalized author websites" and video book trailers. Tate also incentivizes author book-buying, by promising to refund the original fee once 2,500 books are sold and allowing author purchases to count toward the total--though only if made in bulk quantities of 300 or more.

There is no mention of any of this on Tate's website or in its videos. Tate doesn't disclose its fees until authors either submit a manuscript or request more info. For that reason, as well as the very large volume of complaints we've received about the company (many of them from writers who approached Tate in the belief that it was a traditional publisher), Tate is included on Writer Beware's Thumbs Down Publishers List. (For this and other comments we made, Tate claimed in a 2008 blog post to be suing us, but no lawsuit was ever filed.)

You don't have to take my word about the complaints, by the way. In 2015, Tate was the second most complained-about company to the Oklahoma attorney general. Many more complaints--not just about Tate Publishing, but about its vanity recording subsidiary, Tate Music Group--can be found online, including at the Better Business Bureau--where, despite 102 complaints over the past 3 years and what the BBB acknowledges as "a significant pattern of complaints", Tate has an "A" rating. (How do you get an "A" rating from the BBB despite more than 100 customers complaining about your service? Sign up to become a BBB accredited business and make sure you respond to everything.) (UPDATE: Sometime between me putting this post online and June 24, the BBB suspended Tate's accreditation and removed its rating.)

Tate got some unflattering news coverage in 2012, when CEO Ryan Tate fired 25 production workers in retaliation for an anonymous email about rumored layoffs at the company (the rumors were sparked by Tate's decision to outsource some of its work to the Philippines). Ryan Tate's nearly 20-minute rant, recorded secretly by an employee, went viral after it was leaked online. (You can listen to it--if you dare--here. You can also marvel at Tate's Employment Agreement, here.)

Now Tate may be in bigger trouble. Xerox Corporation, which leases some of the equipment Tate uses for its 24-hour-a-day printing facility, has filed a $1.7 million lawsuit against Tate Publishing and Ryan Tate, alleging defaults on re-structured lease and service agreements and on a promissory note executed to address previous debt, and seeking re-possession of $450,000 in leased equipment as well as a money judgment of $463,786.90 against Ryan Tate personally, as Guarantor on the promissory note. The full petition can be seen here.

The suit has spurred some local media attention, and Ryan Tate isn't taking it lying down. To The Journal Record (sorry--paywall) he characterized the lawsuit as intimidation. "[Xerox is] just positioning and posturing, trying to force us to sign some different long-term contracts we’re not interested in." To KFOR.com he downplayed the impact of the suit, describing Xerox as "really a small part of our manufacturing process.” To the Mustang News, he claimed that "We are in the process of filing our counter suits and Xerox is trying to force us to use their equipment for our shop on a long-term basis as well as they have failed to deliver on some major contractual elements in regards to service, maintenance, and equipment purchases." (Worth noting: according to this glowing 2011 "case study" on Tate's partnership with Xerox, Tate has been working with Xerox since at least 2007, and its production facility is set up with "all Xerox digital equipment.")

That's not the only lawsuit Tate is fielding at the moment. One of its authors, Bat-Zion Susskind-Sacks, has filed suit for breach of contract, deceptive trade and marketing practices, fraud, and several other causes of action, alleging that she paid over $12,000 for a book that was published full of errors (twice) and never marketed. She's asking for her money back, as well as attorneys' fees and damages. Her amended complaint, which includes pages from her book showing the mistakes, can be seen here.

Summonses in both suits were issued on the same day, May 27. Tate has 20 days to respond. Stay tuned.

UPDATE 7/1/16: More trouble for Tate. Local news station KFOR reports that staff have been laid off from Tate's printing plant, and author complaints of non-payment are surfacing (Writer Beware has received similar complaints).

UPDATE 11/15/16: Per the most recent updates to the court docket, plaintiff Xerox has successfully re-possessed its equipment, but retained a cause of action for lease amounts still due. It has also discovered additional debts that weren't included in the original complaint. Accordingly, it has filed an Amended Petition raising the total money amount it's seeking from Tate to $1.89 million.

Meanwhile, the US Department of Labor has launched an investigation into Tate--an investigation that has spurred allegations of tampering from some Tate employees, who claim that Ryan Tate "coached" them on what to say.

UPDATE 11/30/16: Nobody knows the troubles Tate's seen...oh, wait, everyone does. News Channel KFOR reports that three new lawsuits have popped up this month: one by a musician suing over copyright laws (a customer of Tate Music Group, which also runs on a vanity model); one by memorabilia manufacturer Jostens, which claims that Tate owes it more than $13,000; and one by the property company that leases Tate its print shop (vacant now that Xerox has re-possessed its equipment), which claims that Tate owes nearly $20,000 in rent.

UPDATE 12/22/16: I'm getting a flood of emails and comments not just from Tate authors, but from Tate staffers in the Philippines (you can see some of the comments below). Here's what I'm hearing.

- Apparently Tate's Philippine workforce once numbered close to 1,000, but massive dismissals have seriously reduced this. The consensus seems to be that around 80% of staff have lost their jobs since October.
- Unpaid or part-paid salaries and bonuses; apparently corporate headquarters in the USA hasn't been wiring enough money to cover payroll.
- Staff complaints filed with the local Labor Department, citing salary disputes and dismissals without the required 30-day notice.
- Production halts and slowdowns have put books in limbo, since there's no longer sufficient staff to work on them.
- Resignation of high-level corporate staff in the US.
- Silence on these issues from corporate headquarters.

The Philippine staffers I've heard from are convinced that Tate can't survive much longer. Several have told me that they suspect that the Tates are shifting assets to a new company called Lux Creative Concepts LLC, which was registered in February 2016 by Ryan Tate's wife, Christy Kelley-Tate.

Stay tuned.

UPDATE 1/10/17: From the comments on this post, today--I stress that this is unconfirmed. [UPDATE:: at least one Tate author has received an email from Tate's marketing department confirming the closure]

"Tate Publishing has officially shut down their business in the Philippines today. Their main office in Cebu has been locked up by the Department of Labor and the owner of the building due to non-payment of the rent."

UPDATE 1/11/17: And another:

"I'm an ex-employee of Tate, and we were just at the Cebu office yesterday. Today is the the last day that the office is open, mainly for HR to furnish ex-employees with certificates of employment and other documents. The Department of Labor has officially ceased all operations and is taking stock of the company's physical assets.

We have been informed that, as of this writing, there is no official directive or announcement from the Tates that the company is closing or declaring bankruptcy."

UPDATE 1/12/17: More on the Philippines debacle from an Oklahoma-based blog that has published a lot of articles about Tate's shenanigans. A former Tate staffer in Tate's now-closed Cebu offices describes partial payment of salaries, non-payment of government-mandated bonuses, and other problems dating back months.

I've received many similar emails from Cebu staffers, one of whom shared with me the Department of Labor notice resulting from a compliance visit to Tate's Cebu offices on January 9. Findings:


UPDATE 1/14/17: Some Tate authors report receiving an email signed by Tate's Director of Production, Tim Kelley, claiming that Ryan Tate hasn't paid employees and "your book will never be finished." This email was reportedly followed, within a couple of days, by another email claiming that the first email was the result of "identity theft" and its allegations aren't true.

Okay.

Meanwhile, Tate authors are receiving this, also--apparently--from Tim Kelley:


Things are fine, folks, just fine. Never mind the mass layoffs of employees. Never mind the lack of payment and non-communication. It's all just a transition.

I'd love to hear from Tate authors who sign up for the portal. Have you received any results from your "new support ticket"?

UPDATE 1/16/17: There's now a forum for Tate authors to share experiences and support: Tate Publishing Help.

UPDATE 1/18/17: The Xerox lawsuit goes to court on Friday.

"Meanwhile, it was unclear Tuesday who is representing Tate Publishing in the case. The firm's attorney when the lawsuit initially was filed was Richard L. Hasley, of Oklahoma City. But in September, an order was granted allowing Hasley to withdraw from the case, as he was retiring.

Hasley was replaced by George H. Ramey and William D. Tharp, of Ramey & Tharp in Yukon.

On Dec. 1, Ramey & Tharp submitted an application to withdraw from the case as Tate Publishing's representatives, as well, saying the Mustang publisher had failed to meet its financial obligations with the law firm."


And...uh oh. This is what you get at 12:53pm on January 18 when you click on Tate's website URL:


YET ANOTHER UPDATE, 1/18/17: I've now heard from several Tate authors and former US staffers that Tate closed down today. Two people have told me that it is considering a bankruptcy filing.

BUT...

Remember how I mentioned suspicions that Tate was shifting assets to a new company called Lux Creative Concepts, LLC, registered last February in Oklahoma by Ryan Tate's wife, Christy Kelley-Tate? Well, get a load of this.

As many Tate authors know, Tate's Marketing Director is Terry Cordingley. Here's a screenshot, taken today, of the Mr. Cordingley's Blogger profile; it identifies him as Tate's Associate Director of Marketing, a position he says he's held since 2006:


And here's a cut-and-paste, also taken today, of Mr. Cordingley's LinkedIn profile, which identifies him as the Director of Marketing for Lux Creative, a position he also says he's held since 2006:


Draw your own conclusions.

112 comments :

Britton Swingler said...

I can't quite get a comment out of my head and onto the page; I just keep reading the attachments and "flipping" through the uncorrected manuscript shaking my head...

Anonymous said...

Hmm, it looks like the BBB is reviewing Tate Publishing's rating, but that also means all of the complaints are hidden. I see Tate Music still has an A- rating though.

Anonymous said...

Dr Richard Tate is apparently still a member of the BBB Board. Isn't that a conflict of interest? It promises to be a fascinating meeting.
https://www.questia.com/newspaper/1P2-38719125/unhappy-customers-attorney-general-s-most-complained-about

And Christy Kelley-Tate (aka Mrs Ryan Tate) has recently registered a business, Lux Creative Concepts: https://opencorporates.com/companies/us_ok/3512542728

I'm sure Lux Creative (who look to be a reputable advertising agency working with many top Christian publishers) will be less than thrilled when they find out.

Anonymous said...

It's about time.

Michael LaRocca said...

I'm sorry to hear that these scams still work. If they're getting money from authors, they don't need to get money from readers. I've never gone to a bookstore or a library seeking a title by Tate Publishing, but I'm confident I won't find any.

Graham said...

Re the threatened lawsuit - Ken White at Popehat has a saying that goes something like "vagueness in legal threats is the hallmark of thuggery". Mr Tate seems like a bit of a blusterer to me.

Anonymous said...

I have to agree with Britton S.

It was the most frustrating experience, and then you are left hanging to fend for your self, as a result much of my manuscript was discombobulated and lost. There was no technical assistance.



leon said...

BBB is certainly reviewing the Tate Publishing I think.

Roman Pang said...

I have the most terrible experience with Tate publishing. I asked them to publish my book "Understanding Prayer, Faith and God's Will" in 2013 and paid a US4000 downpayment. The published book (in 2012) contains punctuation erros in a few places! Without raising a fuss, I cancelled the contract very soon which they agreed. However, they did not remove all advertisement on the book, and after a couple of months I wrote to tell them. Although they said they would remove but it continued to remain there for another 1 year. I wrote to them again and they ignored , without replying at all. This went on for another year until 2016 when I threatened to sue them. Only then they started to do something about it but the advertisement is still there. I am going to take legal action against them. In their contract with authors, Tate said they will check for all punctuation and grammar errors but they failed to do so. And not only that, they continued to be unprofessional and irresponsible but not removng the advertisement.

Anonymous said...

Former employee here, this place is a joke. Do not publish with them.

Aileen Stewart said...

There are always two sides to every story and yet people often judge on one sided hearsay, and the comments of disgruntled people who may or may not have a right to be disgruntled. I have been a Tate children's author for six years. I have a traditional contract and pay nothing. I have had great editors for all five of my books; although both my editor and I missed a mistake in one of my books. One or two mistakes getting by an editor is pretty normal for all companies. I read a picture book once that only had one sentence per page, published by a large traditional, that had a mistake. While I'm not saying Tate is a perfect publisher (who is?), I am saying that they have always honored my contracts, have given me beautiful covers, have edited my work, have given me adorable illustrations, have priced my books fairly, have lowered the price of my books when asked, and have resolved the few issues I have had throughout the years.

le shi said...

To Whom It May Concern:
I have a Children's Publishing & Distribution contract
with Tate Publishing and Enterprises on 10/14/2015.
these are some words in it as follows :

Tate Publishing offers priority publishing for a $1,000 non-refundable fee. If you wish to take advantage
of this rush package, there will be an additional $1,000 rush fee required with your signed contract in
order to take our normal 6 month production length down to just weeks. Your book will begin the
marketing phase 90 days from the day you submit your book to production.

But until today, I haven't got a layout I agree from Tate.
I have been waiting near a year.
I think their graphic teams and project manager haven't ability to design a children's picture book.

Anonymous said...

Every bad experience people share about Tate, I went through. However, I fault myself because I read hundreds of reviews before signing a contract with them. Shame on me, not them. I removed the two books I published with them within a year and lost 3500. It was good training. God uses all things for the good. It's been 2 years and my books still show up in certain places under Tate even though I've asked for there removal. Yep, I read about that too before I published with them.

Victoria Strauss said...

Aileen Stewart,

I'm very glad to hear you've had a satisfactory experience with Tate. I'm always happy when a writer feels he or she is doing well. But in light of the large number of alerts and complaints Writer Beware has received, as well as the extraordinary number of complaints about Tate that can be found online, your experience seems to be very much the exception.

Victoria Strauss said...

Anonymous 10/01,

It is NOT "shame on you." It IS "shame on them." You might have avoided Tate if you'd seen the complaints online, but you wouldn't have submitted your books if you hadn't been persuaded by the claims and presentations on their website, which are designed to obscure the fact that Tate is a vanity publisher. That's pretty unChristian, in my opinion. Don't beat yourself up too much.

Anonymous said...

If you decided to publish with Tate you have to push hard for what you want. Don't expect Tate to find errors in your book and don't expect them to correct them correctly. Hire a proof reader and hire them again after the corrections are made. I had over 200 corrections made after Tate had supposedly reviewed my book and then it went down to 50 and then down to 5 and then hundreds of dollars later my proof reader finally got them all, at least I hope so. I liked this company when I first published with them, but would not go with them again. It's been mistake after mistake and then when I try to contact people at Tate, they hardly ever return my calls or emails. If I want my contract filled, I have to push and push again for the quality that I'm looking for. Honestly, who's working for Tate? The quality is just so poor and absolutely embarrassing. So, while it's great to have a book published, just be ready to push hard and pay for the quality that you're looking for. I find it exhausting.

Anonymous said...

Victoria, Tate was sued in Canada--and didn't even show up--when they published a book that contained plagiarism and copyright infringement--and continued to do so after being notified of the plagiarism and infringement. They didn't even respond to the lawsuit which seems to be Tate's mode of action. Good luck Xerox. Perhaps if Xerox prevails Tate can no longer fleece writers. Keep up your holding them to account, Victoria.

Anonymous said...

Has anyone had any experience terminating a contract with Tate publishing before their book has been published. I have had issues as of late with no return phone calls or emails. Any suggestions?

le shi said...

Richard Tate, PhD
Founder & Chairman of the Board said to me :

Our teams are award winning professionals and I stand behind them 1,000%.
If you have specifics I will be happy to speak with the VP in that division
and see if there is a glitch. If there is, I thank you for bringing it to
our attention. My only desire to your benefit and success. Thanks for the
reply and contact me if you need at any time.

But I said to him:
Hello Richard,
It is mess that layout of your team give me several months ago.
There are many mistake ,error ,not glitch.
I haven't seen the ability of your winning professionals team.
I can finish layouting my picture- book in two weeks, but your teams needs a year at least.
If you want a new graphic designer, I will apply.
sincerely,
Le Shi

Anonymous said...

Tate Publishing is a joke and Richard Tate is one of the biggest liars I have ever met. Pretty much their entire staff lies on a daily basis. As of July, they have not had any machines at their printing location in Oklahoma. They were seized by Xerox, however, they continued to take orders from musicians and authors. They outsourced some of the work to a printing company called LSI but orders were quickly put on "HOLD" when Tate didn't pay the bill.
Tate Publishing owes so many creditors, thousands of dollars, and is gradually moving assets to another company called "Lux Creative Concepts." Staff located in the States are instructed to not answer the phone, let VM pick it up and then refer all messages to their "Customer Service Rep" who is located in the Phillipeans. The Customer Service Reps are so over worked, they don't have the time or knowledge to address all the concerns from authors, not to mention, they don't know the truth about the "equipment issues" and are instructed to give a general response that "Machines have broken down."
There is a current open case with the Labor Board in Oklahoma and a Tax Warrant that is being ignored by Ryan Tate. I do not believe that the Tates or any of their Executive Staff genuinely cares about these problems. I often sat in meetings where Richard Tate referred to Authors as "idiots' or "liars."
If you want to get any results from Tate Publishing, you have to stay on them. Don't just call your CSR or Marketing Consultant. Email the big dogs and mention "lawsuit, cancel or Attorney General." I guarantee you will get their attention.

Several websites you can get other info from is:
http://www.oscn.net/dockets/GetCaseInformation.aspx?db=canadian&number=CJ-2016-263&cmid=356694
http://www.thelostogle.com/2016/09/22/tate-publishing-is-being-investigated-by-the-department-of-labor/http://kfor.com/2016/06/08/oklahoma-christian-publishing-company-accused-of-not-paying-1-7-million-in-bills-owner-will-file-countersuit/https://www.consumeraffairs.com/misc/tate_publishing.html

Cathy Thompson Langella said...

Tate published my book in Jan of this year. I spent 4 yrs of my life writing an expose of corruption in the judiciary and legal community of my hometown in PA and risked my life both writing and releasing it. I was married to one of them (a lawyer) and was one of their victims. I was beyond ecstatic when they promised me so much, esp since they put themselves out to be a Christian-family business. I was more and more concerned as the weeks and months went on this year with what developed into a pattern of more and more lies, empty promises and worse. When it was time for a royalty payment EVERY QUARTER there were lies about the checks "being lost" and "having to be reissued". When I demanded an accounting of the # of my books sold, I asked to see a computer printout of orders taken, orders paid, orders shipped. I was told they had NO software to do any accounting at all. When I would question their #s they would say "we'll call you back in a few days" and a week later someone would call me to say "yep, we were right, there was no mistake" When I challenged them Trinity Tate demanded I stop calling their employees because I was "being abusive". My husband was an attorney for 35+ yrs and I was a paralegal for nearly 30. We both believe they have been KITING funds. (please look it up if you don't know what it is) I have filed an initial complaint with the OK Atty Gen this past week. I am demanding that they open their books. I believe it's not just "Dr" Tate (what kind of "Dr" is he anyways???), but also Ryan and Trinity that are in the midst of this. The whole thing STINKS and they may have single-handedly destroyed my hopes and dreams of seeing my book expose horrible corruption. They have never spent ONE DAY "marketing" or "publicizing" my book. Not one! I am hopeful that eventually there will be a class-action suit. I would gladly be lead plaintiff. If they are transferring assets, they can be taken no matter what if they've done it to elude collection. These people are NOT as smart as they think they are! You can contact me at cathylangella52@gmail.com if you'd like to share. My book "Judicial Terrorism".

Unknown said...

I wonder why?

Anonymous said...

I've been with Tate over 10 years. PLEASE do not trust them. THEY are a huge scam. Mat God have mercy on them and save them so they can repent before the day of judgement!

Anonymous said...



I am ashamed to post anonymously but I, too, am planning a law suit and I do not wish to have this company aware to my plan of attack.
What Divine Intervention to have found this blog site!!!I have just posted another email to the Tates regarding the denial of my marketing amenities, FACEBOOK PAGE, WEBSITE, TRAILER that are part of my Author Contract. My book release date is in two weeks and because of so many incompetent Tate employees, these marketing products will not be available to me.

As noted by so many posters, in general, Tate employees do not answer phone calls and when you challenge them or the Tates, you are a pariah and are ignored. I do regret the day that I signed on with this vanity press company over four years ago.

Anonymous said...

My experience with them has been bittersweet. While I haven't paid the mass amounts of dollars and have had good editing and some decent follow through, I can understand the frustration since they don't deliver all they say they will. For one, I don't think I should have to buy my own books in mass quantities. That to me is a rip off. The option of buying 10 or 20 never seems to be available, but instead, it's buy 100, get 100 of something else free. Secondly, there is definitely something up with staff, as the turnover rate is ridiculous. I noticed getting sent to a new project manager fairly regularly. Initially, I was young and naive when I signed my contract but from here on out I plan on doing indie work and I just hope my last project with them comes out as planned. I think the most frustrating part is that as one of their authors you get the biggest royalty percentage when the books come from their site, but it takes forever for people to get their books from the site, but takes no time from Amazon. That definitely makes me feel like it's done intentionally so the author doesn't have to get paid as much. And yeah, all the extras are nonsense. I can build my own website and have done a better job at my social media promotions than they have. Very bittersweet experience.

Marie Fricker said...

I chose to publish my first-time book with Tate Publishing even though I had read some negative on-line comments and complaints about the company, such as those contained in this blog. I did some research, listened to the pros and cons and felt in my gut that going with Tate was the right thing to do — and it was.

First of all, I never was asked to pay more than a small fee throughout the entire process - not the thousands of dollars that people are alluding to above. My book will be out in January and I have not been pressured to buy any particular number of books at all. The Tate V.P. of Sales said to me in a personal phone call the other day, "Marie, you can buy as many or as few of your books as you would like to."

I am an experienced writer and editor but the Tate content editor who worked on my manuscript found some errors that were valid and corrected them. Whenever I returned a marked up pdf proof for correction, they got every single direction right and made the changes accurately the first time around.

I have been extremely satisfied with my experience, and I would recommend it to other first-time authors.

Tate Publishing is a good company. It doesn't take its authors for big chunks of money and it helps us get our message out into the world. As a brain cancer survivor, that is very important to me, as I want to bring hope to others who are ill and as frightened as I was during my illness. I am now eight years cancer-free and eager to share my coping strategies through my story.

I have been extremely happy with my decision to go with Tate Publishing. I would do it again.

Marie Fricker, author, All in My Head: How a hypochondriac beat brain cancer. Due out on January 3, 2017. Available now at Tate Publishing's online bookstore.

Monica said...

I'm happy you are having such a great experience but I am not. I published my first book with them in 2014. That was great. I was new to the process and everything thing went as planned. This time around has been a total nightmare. From start to... well I'm caught in the middle of it now. I was called by my media agent (sales agent) to buy books. I purchased almost $1000 woth of books. Now I can't get anyone to tell me the status of that order. I have literally begged them and I keep getting an automated respon saying they are looking into it. I spent 6 years writing my books and know I'm at a stand still. I believed what I read when I sign up with them. I realized the first time around that they weren't going to do ALL they promised, but I was happy with the outcome. But this time they are ignoring me and brushing me off after taking the money. OH, but they continue to send me sales emails asking me to buy more books when they haven't delivered the ones I ordered 2.5 months ago and won't tell me why.

Elmer Ray Toller Jr said...

My book, Letters to the Editor - Denied was released Feb. 9, 2016. My first book as well and the lead up process was very well done, yet Tate has since utterly failed this author since as well it seems as so very many others. I`ve sent mailings to the governor of OK, the chamber of commerce there in Oklahoma City, my local representative here in KY , and the Senator as well without answers in some cases. The one answered stated that was not an area of which they handled as my state goes. I`m trying to establish just which part of our gov`t handles such things as publisher controls and laws applicable to their guidelines.There must be some standards regarding what such companies must follow but so far no luck and apparently Tate uses every single tolerance to accommodate themselves while ignoring we who author these books and pay the total expense without reward. Without authors there`d be little need for publishers so.....
I`m a USAF veteran, and I have been unemployed since Oct. 2012 after actions by my nearly 12 year former employer in their disregard for their hourly employees drove me away. Those reasons were covered by the first chapter of my book and I had stated to Tate from the onset what my situation was yet they didn`t apparently plan on thus " needing " my true participation as I have found my book listed in some very questionable " bookstore " and at prices far beyond what the marked one of $18.99 showed by the UPC on the back.
My book was categorized as Political Science; Editorials and Opinions, and Social Science; General whereas I clearly stated within those pages what my thoughts are of the current affairs of the US and the business practices tolerated within. That apparently held little significance either or they simply didn`t take a hint of how I may react to there covertness regarding information claimed not knowing. I may not have any income nor as a veteran from 78 - 82 will I accept gov`t assistance because of war veterans being ignored by the VA and have injuries sustained from services that need what they cannot seem to get. I will not do so and will find the legal means to put a stop to Tate and others like them so that future authors are not victimized as well. I would love to add my story to others in a class action lawsuit and bring more pressure to bear on each of them at Tate ie; Dr Richard Tate ( 100 + emails and 3 phone conversations ) Mark Mingle, VP and yet nothing at all in communication from this Ryan Tate who is supposedly CEO and an economic " whiz " ! Hopefully we could all get something going with all complaintants to bring them to their knees and stop the atrocious business altogether.
Elmer Ray Toller Jr of Maysville, KY tollerelmerray@yahoo.com since I`m on a borrowed tablet at present. Good luck to all.

Addison Christy said...

Wow. Tate sounds horrible. I was actually considering them until I stumbled on this blog post. What about alternatives to Tate? It's so difficult to get published now going the traditional path - far too much competition. Any suggestions from published authors?

Victoria Strauss said...

Addison,

If you're looking for a traditional publisher, a good place to start is the shelves of a large bookstore or library; this will give you a list of publishers that are publishing in your subject or genre that you can then do more research on. Another helpful tool is a publishing market guide--Writer's Market, for instance, which publishes both a print market guide and a website There's also the Christian Writers' Market Guide--but that one you should use with caution, as it includes a lot of dubious companies like Tate.

If on the other hand you're interested in self-publishing, I usually suggest that authors start by investigating the free or low-cost services with good reputations in the self-pub community: Createspace, IngramSpark, and Lulu if they want to do print as well as ebooks, and Smashwords, Draft2Digital, and the direct-to-ereading-device services (Amazon's Kindle Direct Publishing, Barnes & Noble's Nook Press, and Kobo's Kobo Writing Life) if they want to do an ebook only.

I generally advise authors to avoid the Author Solutions self-publishing services (iUnverse, Xlibris, Trafford, AuthorHouse, BookTango, and the self-pub services Author Solutions runs for major publishers, including Thomas Nelson's WestBow Press and Hay House's Balboa Press), since I've received many complaints about quality, price, and high-pressure sales tactics.

Some self-publishing services claim to specialize in particular genres (such as self-help) or markets (such as the Christian market). This really isn't meaningful Self-pub services do no targeted marketing (unless you buy it a la carte, in which case you'll likely pay much more than it's worth), and they all use the same distribution channels.

For information to help you comparison shop, a rundown on the benefits and challenges of self-publishing, and links to helpful resources, see the Self-Publishing page of Writer Beware.

Victoria Strauss said...

A general note: I just want to say thanks to the writers who continue to post comments about their Tate experiences. I'm truly sorry for the problems you have experienced/are experiencing, but glad that they can help serve as a warning for others.

For anyone who has questions that they'd rather ask privately, please feel free to contact me: beware [at] sfwa.org.

Stacyj said...

I've had the same experience with Tate like much of the Authors here, and I'm just wondering if a petition on Change.org can assist with getting the word out. Tate has not delivered on their contract to me either but I think it saddens me more that they use the name of Christ! There should be a petition calling for them to refund people's monies and also to remove the name of Jesus Christ from their materials.

Addison Christy said...

Victoria,

This is fantastic information. :) Thank you so much!

Addison

Victoria Strauss said...

Addison--you're welcome!

Stacyj--I don't want to be too much of a downer, but I don't think a petition would do a thing to make Tate pay attention to author complaints--of which I'm certain it's well aware. More effective, in my opinion, would be posting a complaint online (there are links to several complaints sites, plus the Better Business Bureau, in my post above), and making a consumer complaint to the Oklahoma Attorney General (Tate was the second most-complained about company to the Oklahoma AG in 2015).

Anonymous said...

Anyone seen this? Smacks of desperation.

http://kfor.com/2016/11/29/our-company-is-doing-a-great-job-tate-publishing-executive-disputes-slew-of-lawsuits-investigations/

Victoria Strauss said...

Good catch, Anonymous--I'm adding the link to my post. Thanks!

Jennifer Lang Boehl said...

I also have 4 books through Tate. I do not pay a fee either. Only if I want to purchase my own stock of books. I have had a generally good experience with them.

Anonymous said...

As an ex-employee, good luck getting a hold of anyone. There are roughly 5 employees left (all of which have the last name Tate) and they are too busy scrambling daily to avoid lawsuits. Also, good luck getting any printed material because the print shop closed Wednesday. The remainder of what little printing they do is outsourced but it's just a matter of time before that option is gone and another vendor sues them for non-payment. Sorry for all of those that fell victim to the Tate's ploys, I felt guilty actually showing up for work on a daily basis.

Anonymous said...

You are the exception to the rule. The Tate's would seek out special cases to give select authors "deals" that would make Tate appear to be a legitimate company. As a general rule, as employees, we were instructed to milk as much money as we could out of the customer.

Anonymous said...

As a former employee as well, I can say for sure that some of the "Executive" staff goes onto sights like this and posts positive reviews pretending to be authors. They will even use legit authors names to make it believable. I will also say, that we were asked on numerous occasions to do so ourselves and reach out to authors asking them to do so, offering free products if they did.

This company and the family that carry the "Tate" name are some of the biggest crooks I have ever met in my life! They don't care about anyone but themselves. The most current example is, the Health premiums were not paid and ex employees are left with some pretty big doctor bills as a result of it.

Working for Tate Publishing was one of the biggest mistakes of my life. I am paying for their greed and thats not right!

Anonymous said...

RYAN TATE HERE:

posting as anonymous - i am a designer here in PH, outsourced by tate. for a few months now, tate has been delaying salaries and cancelling off incentives making the employee payback for every incentive he got. the salary here averages from 300$ to 600$ but the production team are overworked working with 20-40 authors a MONTH! ridiculous!

. right now tate has been laying off employees with no proper reason. good luck to all. but i doubt any projects or books will be published from now on.

stefani said...

Hubby was in eviction court today -- and Tate publishing was evicted from their building. We published a book with Tate over 8 years ago and although we didn't get any of the marketing we were promised -- we did get nice books because we make sure there were not printing mistakes and maybe they were more legitimate back then. Hubby is sorry we will not be able to reorder any more of our books!

Victoria Strauss said...

Stefani--would you contact me? beware [at] sfwa.org . I'm planning a followup post on Tate, and I'd like to know more about the eviction. Thanks!

Angie Barton said...

I would like to know more about this too. I had 5 children's books published with Tate in 2015. If the company no longer exists and they are unable to print, are my contract void?

Victoria Strauss said...

Angie,

Despite rumors, there's no proof that Tate has ceased operations. Its website is live, and according to Amazon, it has book releases scheduled out into February 2017.

If Tate does go out of business, what would happen to your books would depend on how that happens. It might close its doors and revert all rights to all authors (I think that's unlikely). It might close its doors and not bother to revert rights at all (a stickier situation, which you might be able to get around by invoking the cancel-at-will clause in your contract--if your contract has such a clause).

Or it might declare bankruptcy, in which case all publishing contracts would be considered assets by the court and frozen (most publishing contracts include a clause ensuring rights reversion in the event of bankruptcy or liquidation, but courts routinely ignore these clauses). I think that's a more likely outcome--again, if Tate goes out of business.

Till then, your contracts continue in force, unless you choose to exercise the cancel-at-will clause. I'm actively following what's going on with Tate (see my latest blog post) and will post updates as I get them.

Anonymous said...

posting as an anonymous. tate publishing will still likely print out your books but the problem is -

1 tate no longer has printers
2 tate no longer has designers
3 tate is laying-off employees
4 tate - has not paid salaries
5 no salaries = no work

Debbie R said...

๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’” have two books at Tate .... ๐Ÿ˜ข

Anonymous said...

I just gave them money for a new 2 books about three weeks ago and cannot get anyone on the phone. Not even an operator.

Anonymous said...

Tate is a "Christian" publishing company who doesn't pay their employees' salaries and laying off a BUNCH of workers when Christmas is coming.

Victoria Strauss said...

Any Tate employees reading this, please contact me in TOTAL confidence to share what's going on. Your names will not be shared. beware [at] sfwa.org Thank you!

Anonymous said...

Hi Victoria,I've stumbled upon your blog. Tate Publishing outsourced in PH is also facing several charges in the Department of Labor due to termination and forced suspension of about 3/4 of its employees from the production managers, designers, marketing staff,etc. The employees have not received their salaries. So many book projects left yet there are only few employees. I doubt if they can handle all.

Victoria Strauss said...

Anonymous 12/20/16, could you please email me? beware [at] sfwa.org . I'd like to know more. All information shared with Writer Beware is held in confidence. Thanks.

Debbie R said...

Hello my fellow writers. First, I would like to express my gratitude to Victoria for posting this article. Although painful to be caught in the storm of this situation, I'm hopeful that this article will reach other potential authors and prevent any loss of money or hope. For those of you who have regained your hope and trust in the One who gave you your dream --- I wanted to share with you that His dream hasn't changed for any of us. His plan is still in motion. Hang in there - praying for you all.

Anonymous said...

I resigned at Tate publishing Philippines last month and I am hoping that tate will pay my last pay in full. But the chance of getting my salary is only 1%.

Anonymous said...

I have been waiting since August to receive payment for books sold according to my market report. Isn't it amazing how many checks can be lost in mailing??????????

They can't find the recording I sent and do not respond when I question about the webpage they were supposed to help me set up.

How do we know how many books have sold? Hopefully an audit will be done.

Anonymous said...

Never publish with Tate Publishing. I am still an employee of Tate here in the philippines but i no longer report to work because they dont give what is due to us.
- delayed salaries, and by delayed i meant really delayed. Weeks
- no more print shop
- tate is not even paying LSI
And many many more.

Ryan Tate is no man.

Anonymous said...

I am a project manager from the PH. The massive lay-offs, delayed pays/underpayment and the diminution of benefits are all true. There is just 1 or 2 designers left. It is happening as of this writing. Corporate (OKC) no longer communicates with the local management here and we cannot last much longer. We were assured that we are still operational but the current circumstances says otherwise. Sorry for all the authors who got caught in this maelstrom.

Anonymous said...

To anyone.

I'm one of the employees of Tate's office here in the philippines. over the past few months, operations have been very shaky. our pays have constantly been late and more than 80% of the employees here have been laid off. The year is about to end and those who are still will the company still has not been given our government mandated bonuses and benefits. in fact, only 75% of our last pay was given to us. and the reason was that the main office in OKC did not sent us enough money. we have been sending email after email to the leaders and our superiors in the main office, but sadly, we only get vague replies and promises.

We fear that the company is planning to illegally shut down their operations here in the philippines and leave everyone here in the office with nothing. We have filed a case in our local department of labor, but again, if the company illegally shuts down, there is nothing we can do. operations will cease and will definitely affect the publishing and releasing of the books that are still being worked on.

To the authors, please, don't let Tate publishing kill your dream. Find another publisher who can treat their clients and their employees better.

Marc Grimaldi said...
This comment has been removed by the author.
Anonymous said...

I have written to the Oklahoma Department of Labor listing some of my grievances. My contract states that I can terminate with cause. I asked that, when proceedings begin, those of us who have the right to terminate, be allowed to do so that we may find other publishers. I also asked about an audit to show sales for which we have not been paid.

It would probably help if other authors do the same.

Anonymous said...

How much did you pay them?

Anonymous said...

I wonder how Ryan Tate and his family celebrate Christmas when the employees in the Phils. and their families have nothing. The CHRISTIAN publishing company still has not given the salaries and bonuses of the employees up to this time which will cause production shutoff.

Anonymous said...

Former PH employee here. Updates: 3 days before new year and payday on the 31st but Tate Philippines employees are yet to receive their salaries and the mandatory 13th month pay which is supposed to be given before the 24th. No response from any of the Tates despite the barrage of employee e-mails. Even before the major layoff the past two months, employees were overworked but underpaid. I wonder how they sleep at night or eat their meals while their employees here are trying to hard to make ends meet. To authors, there were a lot of talented and hardworking artists and editors in Tate and they take pride in what they do. Most of them are booklovers themselves and whose hearts would first to break if they see an editing mistake on their part. If you have received books with too many errors than you can count, it means one thing: the books had not been passed to editors. On behalf of my fellow workers who I know worked so hard, we are sorry for your bad experiences. We too are victims of this insufferable thick-faced bald bastard.

Anonymous said...

To all the PH employees, I am so incredibly sorry that you are going through this. I too remember the sting of Ryan Tate when I was laid off. I continue to feel the pain when I open my mail box and find yet another doctor bill saying my insurance was denied because Tate Publishing didn't pay the premiums. I feel you all are very brave to stand up to him especially when so many here in the States are afraid of him. I hope you can take comfort in knowing, he will get it ALL back someday. We may never see it but he will get it. How do I know? Because our God is a faithful God and does not like liars and cheaters. You cannot treat people like this and get away with it. Just know, he is a very lonely (little) man who hides behind his phone, employees and big fake smile, even he cannot believe his own lies.

Anonymous said...

I have my 6th children's book being published by Tate now. I have been extremely pleased with all of my books. If Tate goes out of business what will happen to books that are in the middle of publication? I have already ordered and paid in advance over a thousand dollars for 100 hardbacks and 100 paperbacks of this new book. With the printing shop closed, what will happen? If a new company is started will they print these books? I feel so helpless. I can no longer get Tate to answer my calls or emails concerning this.

Juanita Pero said...

I am an author with Tate Publishing and was waiting for my proof copy of my second book when all communication from Tate stopped.My contact states that either party can cancel with due cause .
Can anyone tell me how to make cancellation of my contact official. I would like to have my book published with another publisher.
Juanita in Canada.

Anonymous said...

If you're wondering why Ryan Tate might not be receiving your emails, he uses one different from everyone else's: Ryan@tatepub.com

He also has access to everybody's office emails and spies on the conversations being held. Ryan Tate is scum and I hope he is reading this. Why are OKC people afraid of him? Because he's a has-been wrestler, played football (not even as a quarterback) and speaks loud with an imaginary stick? What a joke of a man. Business acumen? He obviously has none.

Ryan Tate only thinks for and about himself. He preaches about how work should be done but he can't even pay his people. Ryan Tate is everything wrong with Tate Publishing. I feel sorry for his family and anybody who chooses to associate with him. Send him an email, folks! He'll love the attention!

Anonymous said...

As someone who used their services for a musical cd, you get what you paid for. I recently hired a professional producer to produce three songs and every song, just the music, over 3 k in costs.
., and I have not promoted yet. The finished product generates a wow from everyone which is not what I got from the production over at Tate. It definitely will generate airplay . So. If you think your cd sound will be good enough for radio think again.
As for promotion costs for radio, it costs money and you need to hire experts. Tate will sell you a promotion package that will not be effective.

What we all need to realize is we as artists have to beat the pavement. If we do not do it, even a million dollar production will fail.
Is the production value worthy of the price they charge?
I would not use them again.
I certainly would not want my name connected to them for another cd.
It is better to spend better money on one song done well than to spend less for many that sound ok but not wow enough for radio.
If you can not wow radio in 20 seconds , you are done.

Anonymous said...

I used to work as an editor at Tate, stateside--I was laid off in 2013. I do want to say that no matter what the Tates do/did themselves, every employee working in book production took their job seriously and did the best job they could with every project. We truly care about our jobs and about book publishing. As far as I know, the one upside of the Tate author contract is retaining rights to the book. I would encourage all authors in production to review their contract, because you should be able to go print your book elsewhere, but the book and cover design that Tate created may belong to Tate. Your story should belong to you though. As far as orders that are in progress, I am not sure how that will shake out, but I do know that Tate currently has no means of printing or shipping books. So I wouldn't look for those books any time soon. I'm so sorry for everyone scammed by this company. I can honestly say that when I worked there I worked very hard to help all my authors achieve their vision and make their manuscripts the best they could be, and it makes me sad that the owners of the company are such terrible people.

Anonymous said...

In the last month things have gone completely down hill. Serious communication issues. Weeks of emails not being answered. Any updates on if the company is going under?

Anonymous said...

If Tate Publishing does go down, does anyone know how to keep our books up on Amazon and other sites? Would becoming an Amazon seller and selling our own books through Amazon (and other sites) keep our books and reviews up on these sites?

Victoria Strauss said...

Anonymous 1/05: I haven't heard any more than I've posted here. I'm keeping an eye out (and invite Tate authors and staff to contact me), and will post news as I receive it.

Anonyous 1/06: Your book listing will probably remain on Amazon if Tate folds, along with your reviews, especially if it's listed by Amazon Marketplace sellers.

Marcia said...

James 5 (NIV)

5 Now listen, you rich people, weep and wail because of the misery that is coming on you. 2 Your wealth has rotted, and moths have eaten your clothes. 3 Your gold and silver are corroded. Their corrosion will testify against you and eat your flesh like fire. You have hoarded wealth in the last days. 4 Look! The wages you failed to pay the workers who mowed your fields are crying out against you. The cries of the harvesters have reached the ears of the Lord Almighty. 5 You have lived on earth in luxury and self-indulgence. You have fattened yourselves in the day of slaughter.[a] 6 You have condemned and murdered the innocent one, who was not opposing you.

7 Be patient, then, brothers and sisters, until the Lord’s coming. See how the farmer waits for the land to yield its valuable crop, patiently waiting for the autumn and spring rains. 8 You too, be patient and stand firm, because the Lord’s coming is near. 9 Don’t grumble against one another, brothers and sisters, or you will be judged. The Judge is standing at the door!

10 Brothers and sisters, as an example of patience in the face of suffering, take the prophets who spoke in the name of the Lord. 11 As you know, we count as blessed those who have persevered. You have heard of Job’s perseverance and have seen what the Lord finally brought about. The Lord is full of compassion and mercy.

LaNell said...

Thank you for posting this information. I was planning on re-launching my children's book since I have relocated to another state. I suppose I will have to postpone. As of the first of the year, Amazon has listed my book as unavailable. Since I published a picture book, do I have the rights to the illustrations? Tate STILL has not fulfilled their contract obligations to me and my book was published in 2012. They refused to answer any questions regarding contractual obligations and though I know books were purchased, no royalties were paid.Do we have basis for a class action suite?

Alicia H said...

I published under them and they never tell me how many books I sold. Never paid me a royalty.. Never will even answer emails. They never filed my copyright paperwork. They won't even give me reasonable answers on anything.. It's like they scammed a disabled person and knew they could.

Victoria Strauss said...

LaNell,

Are they your own illustrations, or did you commission them and buy the rights? In that case you will be able to re-use them, once your contract with Tate has been terminated. If Tate created them, you'd have to obtain the rights in order to reuse them.

As to the class action suit--I'm getting so many questions about this, and the answer at the moment is that I'm not aware that anyone is taking action to get a suit started. In my personal opinion, Tate authors may well have grounds for a suit, but someone would have to take the lead on organizing this--gathering names and stories of affected authors, contacting and engaging an attorney. There would be cost involved--in a situation like this, where the defendant probably has few or no resources, I doubt an attorney would be willing to work on contingency (that only happens where there are deep pockets, which is not the case with Tate).

Is a class action suit worthwhile when there's probably no reparations to be had? IMO, not really. An official investigation, which could possibly result in a civil or criminal lawsuit, would be a better outcome in my opinion.

I'd strongly encourage Tate authors and US-based staff to complain to the consumer fraud division of the Oklahoma Attorney General's Office, and also to the local FBI office. I know that the AG has received a lot of complaints already about Tate, and is aware of them. A significant volume may spur them to act. I've added a section to my post with contact information.

Anonymous said...

Tate Publishing has officially shut down their business in the Philippines today. Their main office in Cebu has been locked up by the Department of Labor and the owner of the building due to non-payment of the rent.

chubbybunny said...

I'm an ex-employee of Tate, and we were just at the Cebu office yesterday. Today is the the last day that the office is open, mainly for HR to furnish ex-employees with certificates of employment and other documents. The Department of Labor has officially ceased all operations and is taking stock of the company's physical assets.

We have been informed that, as of this writing, there is no official directive or announcement from the Tates that the company is closing or declaring bankruptcy.

Anonymous said...

Address for Oklahoma Attorney General:

Oklahoma Attorney General's Office

313 NE 21st Street

Oklahoma City, OK 73105

Anonymous said...

Tate has not shut down its US office yet because there are still remaining employees who are working for the projects but not enough to accommodate all authors. There are hundreds of thousands projects left and with only more or less than 10 people working, only a miracle can make it work. Hence, I encourage all authors to take legal actions against Tate Publishing so that Ryan Tate will be shaken and rot in jail. We couldn't run after him because he is living in the US, so I hope authors and artists will persecute Ryan.

If you are receiving emails from any of the Tate family to trust them in working things out, do not believe it as they have no more means in making your books published. The ones that they are working right now are just for new authors and those authors who are dear to their hearts. If you are neither to these, a big luck to you.

From former Tate employee

Anonymous said...

Speaking of emails from family, not all of them carry the Tate last name. Tim Kelley is Ryan Tates brother-in-law and Edgerton is Trinity Tates married name. Cordingly, Mingle, Baker, Hignite, Barker, Reese, Johnson and a few others are just in so deep they can't get out right now. Its never a good thing when you know too much and have political ties. Of course, you have a select few that don't know any better and believe everything that is being fed to them during Friday morning bible study (Ryan Tate hour.) Sadly, those are the next to get the boot. Payday for the States is tomorrow, wonder who will get paid?

Anonymous said...

Ohhhh, I almost forgot.... VIKKI WILLIAMS is Rita Tates sister.

Anonymous said...

An email was sent out yesterday to a whole host of authors by someone telling them not to trust Tate and that no one worked there anymore in production. Not sure who sent it though. The email address only said TateEmployee@gmail.com.

L. Lee Parmeter said...

4 January, I received an E mail letter from Terry Cordingley Tate's marketing guru that the Cebu facility will be closing and we would be provided with a new Author Service Rep. The facility will be moving back to Mustang Oklahoma. Also comments were that I am "on the list" to receive my books. My book is scheduled for release on 7 March. I will just have to wait and see. The Philippine process was an exercise in futility caused by people who were not editors or managers. The 1st edit pass "they" added over 2000 errors just by the way they set up editing in a 9 or 10 font that you couldn't read. I am sure my book will be printed with many errors. The people who paid a set fee by paying for 300 books as a lifetime author are also in Limbo. My first book with Tate was published without a hitch but with 0 marketing. We can't shoot the Oklahoma horse until we see when and if Tate is going to survive and my book will be printed L Lee Parmeter Author

Victoria Strauss said...

Could someone please forward me the TateEmployee@gmail.com email? My email address is beware [at] sfwa.org.

Tate is obviously in big trouble, but I'd be cautious of anonymous mass emails.

Fred Hudson said...

Tate reminds me of Enron - right up to the end they are going to say all is OK

Melissa Woodrow said...

I have sent in a manuscript and recently had it sent back to review and change. A few days ago I get an email from someone at Tate Publishing that says this:Hi,

I would like to inform you that Ryan Tate didn't pay his employees and your book will never be finished. He has no more employees, editors, designers, printers, and marketing consultants, but he still keep on selling and making promises on finishing your book.

Sincerely,
Tim Kelly
Vice President and Director of Production

Now I will admit that I did not pay thousands of dollars to publish my book, but any amount of money that is lost is tragic. I can't afford to lose anything and getting this email hurt.

I will do my best to get the money back that I paid, but I have a feeling it's a lost cause.

Victoria Strauss said...

Melissa Woodrow,

See my latest update on the Tim Kelly email.

In my opinion, for writers who recently bought services from Tate, your best chance of getting a refund is to file a dispute with your credit card company, your bank, or Paypal (depending on how you paid). Feel free to cite this blog post as justification. Companies take such disputes seriously, and will investigate.

William Hemsworth said...

I signed into the portal out of curiosity and it is a joke. There is no status update on anything. I did submit a ticket, again out of curiosity, and have not heard anything.

Anonymous said...

I received the Tim Kelly email, but not from him. Mine came from Trinity Tate Edgerton. I completed a claim on Friday AM but have not received any response yet.

Joyce Wheeler said...

I'm not from the Tate family, and I'm not their employee. I'm an author, with 5 published books from Tate. They delivered what they said they would, on time, and I was never pressured to buy a large quantity of books from them. They and I both proof read the manuscript, they made the changes they needed to, and I have nice books, with good covers, to offer to the public. They are not perfect; however, compared to a previous publisher I had, they are certainly an improvement.

L. Lee Parmeter said...

The Tate portal seems to be working so far. I had a problem logging on but was assisted with the correct link. Each question is assigned a number and so far worked. I am still waiting for the assignment of an author representative. I am also still waiting to see if my release date of 7 March is valid and also if my books will be printed in time for my scheduled book signings. I say give the portal a couple of weeks to work out the "bugs." At least it is much better than the "no contact" rule for the Philippine connection. There is communication, but how much in depth it will work is time driven. It takes time to work out an interactive web site. Hopefully the timing is on our side. My first book with Tate was published in 2005 and the process went well but with 0 marketing which i kind of liked so I could schedule my own. About 18 months ago on a routine review of my book Tate found many punctuation errors and agreed to re-edit and re-publish at no expense. They gave me 25 free copies of my book for the trouble. At least they have corrected the Cebu fiasco. L Lee Parmeter author

Victoria Strauss said...

L. Lee Parmeter,

Thanks for the report on the portal. I think the issue is not whether it appears to work from your end, but whether it produces any response or action from Tate's end (and I don't think "closing up shop without paying employees" is much of a correction for the situation in the Philippines). In my opinion the portal is a distraction, not a tool--but I could be wrong. Please come back and let us know what your experience is. Thanks again!

Anonymous said...

FYI even though authors fill out or report a ticket on that portal, there will be no one who will address their concerns since there are only less than 10 people who are left with Tate Publishing in their US office. That is just their tactic in letting the authors know that they are working out the issues but the truth of the matter is, no one as in NO ONE will address the author's concern. The online portal is just a diversion from the real issues that Tate Publishing is facing.

You are right Victoria that the portal is a distraction not a tool in helping resolving these issues.

I should have known because I knew someone who was assigned on that tasks. Author will file a ticket, then that ticket will be forwarded to the assigned personnel. Then it is the option of that assigned person to answer the ticket or not. In most cases, assigned person will not answer those tickets because he has no answers from the very beginning due to Tate's shaky situation with the matters of book production, marketing and book printings.

So if there will be anyone whose concerns are answered, then it is pure luck or you are a part of their so called prioritized authors. One day, all these authors will receive an email citing the prioritized list of authors. Meaning, authors whose books will not be shortlisted or will not be in the waiting list to get their book published. That's Tate's plan to address these issues.

Anonymous said...

There are also former employees in the Mustang, Oklahoma office who recently resigned and did not get paid. Complaints are currently being filed with the Oklahoma Department of Labor this week. As someone previously posted, the Department of Labor in Cebu shut down Tate in the Philippines due to non payment of wages. It was not a choice Tate made.

Nicholas Rousselle said...

Tate got 1600+ out of me over the course of a year; before i fired their butts for gross non performance jan 17'
I have filed an AG complaint; asking for all money invested to be refunded; plus $1000 in punitive damages. I am also interested in any CLASS ACTION anyone is considering

William Hemsworth said...

I submitted a ticket in the portal on Friday. The automated email saiys there will be a response within 24 hours. It is 1pm on Monday and no response. I will update if I hear anything.

Carolyn Spelhaug said...

I can't get in portal where do I get a password. Didn't have one before this. Thought I would try. All production bon my book stopped in October 2026. Got the email with the portal but that was hard to open up.

Carolyn Spelhaug said...

I submitted a ticket on Sunday. Given that Monday is a holiday, I will also up date if I hear anything back. But, I have not a clue as to a password. So, don't know if I made it through.

William Hemsworth said...

The aqisitions editor I worked with has recently left the company. I saw this on her LinkedIn profile. That leaves one which is Trinity Tate.

Unknown said...

Hi, I'm also one of the many authors finding themselves in this pickle. Sadly, I signed up with Tate, and forked over my dough, a month or two before the volcano of complaints went nuclear.

I've been trying to get in touch with them, but to no avail. I've had a squad of Project Managers, editors and my book is still on the slap waiting for some CPR.

Now, my question is this: why in God's sake do we have to take it lying down? Way I hear it, the only true way to kill a vampire is to stake its heart, and to make a swindler bleed simply dropkick them where it hurts; HIS WALLET.

Everyone on this forum, and countless others, has a complaint against Tate. Everyone is steaming and hot under the collar. So, my question is, why aren't we presenting an organized front?

Frankly, it's not just a case of getting our money back, it's a case of being abused. Way I hear it it's not just a breach of contract and ethics, but an assualt on our livelihood, and our sanity... And, THAT is a civil dispute goldmine, and a PR nightmare with punitive damages tattooed on its forehead with blazing letters.

L. Lee Parmeter said...

Like everyone I am waiting for the portal to produce some positive results. Today I received a message that an answer was going to take 2 business days instead of one printed in red. I guess so because my number was 1304 and two days ago my first message number was 480. I don't know what number sequence they started with. I asked when an ASR was going to assigned and when my book will be printed because I have already scheduled book signings. Personally, I don't have much hope I will ever see my latest book in print. I did call the Oklahoma AG's office and left a detailed message. The message stated that someone will call back within one business day.Info below. There was a Philippine number that I used to speak to Randy in production that apparently is apparently Tate's new number as there is an option to speak with an ASR. I had no luck with an ASR but this is the unpublished number.
405-310-1504 Good Luck and let me know. L Lee Parmeter losone@cableone.net

Contact the Attorney General's Office
The Attorney General's Office is open from 8 a.m. to 5 p.m. Monday - Friday, excluding state holidays.

Address

Oklahoma Attorney General's Office

313 NE 21st Street

Oklahoma City, OK 73105

Phone

Oklahoma City: (405) 521-3921

Tulsa: (918) 581-2885

Fax

(405) 521-6246

Click here to e-mail the Attorney General's Office.

Click here to submit a scheduling request for Attorney General Pruitt.

Click here to find out how you can file a complaint.

Click here for a list of the units within the Attorney General's Office

L. Lee Parmeter said...

I just spoke with the AG office in Oklahoma. He gave me the info to file a complaint. He couldn't tell me much but he did say that in 2016 they had 62 complaints and in 2017 so far they have had 11. That is a lot in 17 days. So the AG is doing their job. I don't think Tate will survive this latest round of closing offices so if they close. we are all screwed to the tune of a few dollars that will take years. Good luck to all. Keep writing on this bog so we can all know what is going on in each sector. Lee

Anonymous said...

Seems strange that the Tate Publishing website is completely down today. Does anyone else have access to the portal? Also found it interesting that there is an article in the local paper in Mustang, Oklahoma about Tate. Richard and Rita Tate claim that they made the decision to bring everything back over to the United States because Donald Trump was elected and has promised tax breaks. Nothing about the government shutting them down or about them owing thousands in back wages, rent and other fees in the Philippines.

William Hemsworth said...

The Tate website is unavailable and under maintenance.

Anonymous said...

I am a prior Tate Author. My first book was published in 2005. I was hoping to have my latest book in my hands this Feb. All of this is so sad. I am considering seeing if I can recover my money through my credit card company. Has anyone tried that yet? If so, fid it work? I have a ticket on the Tate portal for four days with no response.

Anonymous said...

Has anyone looked into other publishers taking over where Tate left off with their projects?

William Hemsworth said...

I tried to call Tate, but the voicemail said their offices are currently closed.

Anonymous said...

There should be a statement on their website soon. Keep checking back.

L. Lee Parmeter said...

I called 405-310-1504 and yes they are closed. The web site with my book is gone. The portal is open but no answers. I spoke at length with Visa about a refund. Too much time as after 90 days has long passed. I will just chalk it up to experience. I am pulling my book and going with another publisher. I don't have enough time left on earth to wait on Tate. I am 82 100% combat DAV and a cancer patient with limited time. "Winds of the Bitterroots" will be my 15th book of which 5 have been published. Good luck to all concerned and my God bless you. L Lee Parmeter Biloxi MS

Victoria Strauss said...

I just tried calling also. There's an automated answer with a cheery message ("Tate Publishing and Enterprises, where your dreams are our business!"), a recitation of office hours, and then a list of menu options. Nothing about closure unless you select any of the menu options, in which case you get "our offices are currently closed" and are invited to leave a message. To someone who didn't know about the problems, it might seem odd that the offices were closed during stated office hours, but it wouldn't be clear than anything was wrong.

I've heard from two different (and unfortunately anonymous) sources that Tate has shut down its Mustang offices; between that and the "office closed" message it certainly sounds like Tate has thrown in the towel. I'm reluctant to update my post, though, until I get more solid confirmation. I'm looking for that right now.

Anonymous said...

L.Lee. Can you let us know what publisher you go with. I keep getting random emails from various online publishers. I don't want to invest a lot more into this. I have the final proof, so don't need editing. Please share your insights on which route you go. Thank you, much appreciated. I don't want to allow these issues with Tate keep me from trusting another company. I sincerely appreciate everyone on this blog, the support is good to have. I know I am not alone in this. God is in it. The Tate family needs prayer, we must always pray for everyone even those that wrong us. I just emailed Kortney Disney, a Tate Acquisition manager. Throughout this whole fiasco she has always responded to me., last email was Monday 16 Jan. If she responds to the email I just sent today i will post. God bless!,

 
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